Research Service

Depth Interviews

One person, full attention. Guided conversations that capture rich detail about behaviour, attitudes and complex decisions.

  • One-to-one
  • In person or by phone
  • Discussion guide
Interview in progressLive
Walk me through how you chose your last supplier.
We shortlisted three, then visited each plant.
What made the final decision?
Honestly, how fast they answered our calls.
Tell me more about that.
Illustrative conversationRecorded with consent
Insights captured
1 to 1guided conversations
Overview

What is a depth interview?

Depth interviews are a qualitative way of collecting rich, descriptive information about people's behaviour, attitudes and perceptions, and about complex decision processes as they unfold.

They can be used as a research method on their own or as part of a mixed-method study, depending on what the research needs.

Depth Interviews

How depth interviews are carried out

A depth interview is a guided conversation, not a quick-fire question and answer session.

01

Usually face-to-face

So the interviewer can build rapport and read body language.

02

By telephone when it fits

A skilled researcher loses little by phone, at a fraction of the cost.

03

Listening first

Good interviewers listen rather than talk.

04

A clear line of questioning

A discussion guide keeps the conversation on track.

05

Open-ended questions

Respondents share their views in their own words.

06

Projective techniques

Can be built in to reveal what people find hard to say.

How It Works

How we run depth interviews

From choosing respondents to sharing findings.

1

Define who to speak to

Agree the profile of respondents you need.

2

Build the discussion guide

Plan open-ended questions and any projective techniques.

3

Recruit and schedule

Arrange interviews in person or by phone.

4

Conduct the interviews

Skilled interviewers guide each conversation.

5

Analyse and report

Bring out the insight and what it means for you.

Successful interviewers listen rather than talk, and use a clear line of questioning to build rapport.

Pannel Plus Market Research Company
FAQ

Depth Interviews: common questions

Quick answers about how this service works.

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When the topic is sensitive, when respondents are busy professionals or hard to bring together, or when you need each person's view without influence from a group.
Face-to-face is usual because it helps build rapport and lets the interviewer read body language. A skilled researcher can also interview by phone with little loss of information and at much lower cost.
Consumers, business buyers, decision makers and professionals such as doctors and specialists.
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Plan your depth interviews project

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